:root{--bg:#f4f5f7;--card:#fff;--text:#1f2328;--muted:#6b7280;--line:#e5e7eb;--accent:#2563eb;--good:#16a34a;--mid:#d97706;--bad:#dc2626;--good-bg:#dcfce7;--mid-bg:#fef3c7;--bad-bg:#fee2e2;--na:#9ca3af;
--input-bg:#fff;--btn-bg:#f3f4f6;--hover:#f9fafb;--tag-bg:#eef2ff;--tag-text:#3730a3;--op-bg:#e0e7ff;--cl-bg:#f3f4f6;--head-bg:#111827;--head-text:#cbd5e1;--head-on:#1f2937;--team-mark:#111;--grid:rgba(0,0,0,.08);--bar-answered:rgba(37,99,235,.55);--bar-missed:rgba(220,38,38,.55);--accent-text:#fff;color-scheme:light}
:root[data-theme="dark"]{--bg:#0f172a;--card:#1e293b;--text:#e2e8f0;--muted:#94a3b8;--line:#334155;--accent:#60a5fa;--good:#4ade80;--mid:#fbbf24;--bad:#f87171;--good-bg:#14532d;--mid-bg:#713f12;--bad-bg:#7f1d1d;--na:#64748b;
--input-bg:#0f172a;--btn-bg:#334155;--hover:#273548;--tag-bg:#312e81;--tag-text:#c7d2fe;--op-bg:#1e3a8a;--cl-bg:#334155;--head-bg:#020617;--head-text:#94a3b8;--head-on:#1e293b;--team-mark:#f8fafc;--grid:rgba(255,255,255,.08);--bar-answered:rgba(96,165,250,.6);--bar-missed:rgba(248,113,113,.6);--accent-text:#0f172a;color-scheme:dark}
@media(prefers-color-scheme:dark){:root:not([data-theme="light"]){--bg:#0f172a;--card:#1e293b;--text:#e2e8f0;--muted:#94a3b8;--line:#334155;--accent:#60a5fa;--good:#4ade80;--mid:#fbbf24;--bad:#f87171;--good-bg:#14532d;--mid-bg:#713f12;--bad-bg:#7f1d1d;--na:#64748b;
--input-bg:#0f172a;--btn-bg:#334155;--hover:#273548;--tag-bg:#312e81;--tag-text:#c7d2fe;--op-bg:#1e3a8a;--cl-bg:#334155;--head-bg:#020617;--head-text:#94a3b8;--head-on:#1e293b;--team-mark:#f8fafc;--grid:rgba(255,255,255,.08);--bar-answered:rgba(96,165,250,.6);--bar-missed:rgba(248,113,113,.6);--accent-text:#0f172a;color-scheme:dark}}
*{box-sizing:border-box}
body{margin:0;font:14px/1.45 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;background:var(--bg);color:var(--text)}
a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}
main{max-width:1400px;margin:0 auto;padding:16px 20px 40px}
header.top{display:flex;align-items:center;gap:24px;background:var(--head-bg);color:var(--head-text);padding:0 20px;height:48px}
header .brand{color:#fff;font-weight:700;font-size:16px}header .brand span{color:#60a5fa;margin:0 4px}
header nav{display:flex;gap:4px;flex:1}header nav a{color:var(--head-text);padding:6px 12px;border-radius:6px}header nav a.on,header nav a:hover{background:var(--head-on);color:#fff;text-decoration:none}
.userbox{display:flex;gap:10px;align-items:center;margin:0;color:var(--head-text)}
.theme-btn{background:none;border:1px solid var(--head-on);color:var(--head-text);border-radius:6px;padding:3px 8px;cursor:pointer;font-size:14px;line-height:1}.theme-btn:hover{background:var(--head-on)}
button.link,.link{background:none;border:0;color:var(--accent);cursor:pointer;padding:0;font:inherit}
.head{display:flex;justify-content:space-between;align-items:center;gap:16px;flex-wrap:wrap;margin:8px 0 12px}
h1{font-size:22px;margin:0}h1 .muted{font-weight:400;font-size:15px}h2{font-size:15px;margin:0 0 12px;display:flex;justify-content:space-between;align-items:baseline;gap:8px}h3{font-size:13px;margin:0 0 6px}
.muted{color:var(--muted)}.small{font-size:12px}.nowrap{white-space:nowrap}.r{text-align:right}
.card{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:16px;margin-bottom:16px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px}.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.grid3.tight{gap:12px;margin-top:12px}
.grid-call{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px;align-items:start}
@media(max-width:1000px){.grid2,.grid3,.grid-call{grid-template-columns:1fr}}
.tiles{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:10px;margin-bottom:16px}
.tile{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:12px 14px}.tile .v{font-size:24px;font-weight:600;line-height:1.1}.tile .v small{font-size:13px;color:var(--muted);font-weight:400}.tile .v.small-v{font-size:16px}.tile .l{color:var(--muted);font-size:12px;margin-top:4px}
.tile.warn{border-color:var(--mid);background:var(--mid-bg)}.tile.warn .l{color:var(--text);opacity:.8}.tile.score.good .v{color:var(--good)}.tile.score.mid .v{color:var(--mid)}.tile.score.bad .v{color:var(--bad)}
.period{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:14px;align-items:center}
.presets{display:flex;gap:4px;flex-wrap:wrap}.presets a{padding:5px 10px;border-radius:6px;border:1px solid var(--line);background:var(--card);color:var(--text)}.presets a.on{background:var(--accent);color:var(--accent-text);border-color:var(--accent)}
.custom{display:flex;gap:6px;align-items:center}
input,select,button{font:inherit;padding:6px 10px;border:1px solid var(--line);border-radius:6px;background:var(--input-bg);color:var(--text)}button{cursor:pointer;background:var(--btn-bg)}button.primary,.btn.primary{background:var(--accent);color:var(--accent-text);border-color:var(--accent)}
.btn{display:inline-block;padding:6px 12px;border:1px solid var(--line);border-radius:6px;background:var(--card);color:var(--text)}.btn:hover{text-decoration:none;background:var(--btn-bg)}.btn.small{padding:2px 8px}.btn.secondary{color:var(--muted)}
.filters{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.filters input.short{width:90px}.inline{display:inline}label.inline{display:inline-flex;gap:4px;align-items:center}
table{border-collapse:collapse;width:100%}table.data th,table.data td{padding:7px 8px;border-bottom:1px solid var(--line);vertical-align:top}table.data th{text-align:left;color:var(--muted);font-weight:500;font-size:12px;white-space:nowrap}table.data tr:hover td{background:var(--hover)}
table.data.small td,table.data.small th{padding:4px 6px;font-size:12px}table.data td.summary{max-width:320px}
table.data tr.missed td{color:var(--muted)}th.crit,td.crit{font-size:12px;padding-left:4px;padding-right:4px}
.scroll{overflow-x:auto}
.badge{display:inline-block;min-width:34px;text-align:center;padding:2px 7px;border-radius:12px;font-weight:600;font-size:12px}.badge.good{background:var(--good-bg);color:var(--good)}.badge.mid{background:var(--mid-bg);color:var(--mid)}.badge.bad{background:var(--bad-bg);color:var(--bad)}.badge.na{background:var(--btn-bg);color:var(--na)}
.good-text{color:var(--good)}.mid-text{color:var(--mid)}.bad-text{color:var(--bad)}.na-text{color:var(--na)}
.flag{margin-left:4px;color:var(--mid)}
table.bars td{padding:4px 6px;font-size:13px}table.bars td.bar{width:45%}table.bars td.bar div{height:10px;background:var(--accent);opacity:.7;border-radius:5px;min-width:2px}table.bars td.n{text-align:right;white-space:nowrap;width:70px}
table.list td{padding:5px 6px;border-bottom:1px solid var(--line);vertical-align:top}
.crit-table td{padding:6px;border-bottom:1px solid var(--line);vertical-align:top}.crit-table td.n{white-space:nowrap;text-align:right}
.bar2{width:50%;position:relative}.bar2 .me{height:12px;border-radius:6px;background:var(--accent)}.bar2 .me.good{background:var(--good)}.bar2 .me.mid{background:var(--mid)}.bar2 .me.bad{background:var(--bad)}.bar2 .team{position:absolute;top:-2px;width:2px;height:16px;background:var(--team-mark);margin-left:-1px}
ol.recs,ul.recs{margin:0;padding-left:20px}ol.recs li,ul.recs li{margin-bottom:6px}
.eval-head{display:flex;gap:16px;align-items:flex-start;margin-bottom:12px}.eval-head p{margin:4px 0 0}
.big-score{font-size:36px;font-weight:700;min-width:70px;text-align:center;border-radius:10px;padding:8px}.big-score.good{background:var(--good-bg);color:var(--good)}.big-score.mid{background:var(--mid-bg);color:var(--mid)}.big-score.bad{background:var(--bad-bg);color:var(--bad)}
.alert{padding:10px 12px;border-radius:8px;margin-bottom:12px}.alert .muted{color:var(--text);opacity:.7}.alert.bad{background:var(--bad-bg)}.alert.warn{background:var(--mid-bg)}.alert.ok{background:var(--good-bg)}
.review-form{display:flex;gap:6px;margin-top:8px}.review-form input{flex:1}
.meta dl{display:grid;grid-template-columns:auto 1fr;gap:4px 16px;margin:0}.meta dt{color:var(--muted)}.meta dd{margin:0}
.tags{display:flex;flex-wrap:wrap;gap:6px}.tag{background:var(--tag-bg);color:var(--tag-text);padding:3px 8px;border-radius:12px;font-size:12px}
.transcript{position:sticky;top:12px;max-height:calc(100vh - 40px);overflow:auto}
.dialog{display:flex;flex-direction:column;gap:6px}.msg{max-width:88%;padding:8px 12px;border-radius:12px;font-size:13px}.msg .who{display:block;font-size:11px;color:var(--muted);margin-bottom:2px}
.msg.op{background:var(--op-bg);align-self:flex-start;border-bottom-left-radius:4px}.msg.cl{background:var(--cl-bg);align-self:flex-end;border-bottom-right-radius:4px}
.pager{display:flex;gap:4px;margin-top:12px;align-items:center}.pager a{padding:4px 9px;border:1px solid var(--line);border-radius:6px}.pager a.on{background:var(--accent);color:var(--accent-text);border-color:var(--accent)}
.flash{padding:10px 14px;border-radius:8px;margin-bottom:12px;color:var(--text)}.flash.ok{background:var(--good-bg)}.flash.error{background:var(--bad-bg)}
.more{font-weight:400;font-size:12px}
body.bare{min-height:100vh}body.bare main{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px}
.login{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:32px;width:360px;max-width:100%;position:relative}
.login .theme-btn{position:absolute;top:12px;right:12px;border-color:var(--line);color:var(--muted)}
.login h1{margin:0 0 4px;text-align:center}
.login form{display:flex;flex-direction:column;gap:12px;margin-top:20px}.login label{display:flex;flex-direction:column;gap:4px;color:var(--muted);font-size:12px}.login input{font-size:14px}

.rec-card .rec-head{display:flex;justify-content:space-between;align-items:baseline;gap:12px;flex-wrap:wrap}.rec-op{font-weight:600;font-size:15px;margin-right:8px}
.rec-headline{font-weight:600;font-size:15px;margin:8px 0 4px}.rec-focus{background:var(--mid-bg);border-radius:8px;padding:8px 12px;margin:8px 0}.rec-focus ul{margin:4px 0 0;padding-left:18px}.grid2.tight{gap:12px;margin-top:8px}

.pbars{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:16px;margin-bottom:16px;align-items:end}
.pbar-label{font-size:13px;font-weight:600;margin-bottom:2px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.pbar-label span:first-child{display:block}.pbar-detail{display:block;color:var(--muted);font-size:12px;font-weight:400;margin-bottom:6px;white-space:normal;min-height:2.6em;line-height:1.3}
.pbar-track{position:relative;height:18px;background:var(--btn-bg);border-radius:9px;overflow:hidden}.pbar-fill{height:100%;border-radius:9px;background:var(--accent);transition:width .6s}
.pbar-fill.good{background:var(--good)}.pbar-fill.mid{background:var(--mid)}.pbar-fill.bad{background:var(--bad)}.pbar-fill.na{background:var(--na)}
.pbar-pct{position:absolute;left:0;right:0;top:0;line-height:18px;text-align:center;font-size:11px;font-weight:600;color:var(--text)}
.progress-days td.pcell{min-width:170px;width:22%}.progress-days th:first-child,.progress-days td:first-child{width:90px}.mini-track{height:6px;background:var(--btn-bg);border-radius:3px;overflow:hidden;margin-bottom:2px}.mini-track .pbar-fill{border-radius:3px}.mini-txt{font-size:11px}
.live{white-space:nowrap}.live-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:var(--good);margin-right:5px;vertical-align:middle;animation:pulse 2s infinite}.live-dot.err{background:var(--bad);animation:none}
@keyframes pulse{0%{opacity:1}50%{opacity:.3}100%{opacity:1}}

.kpi-groups{display:grid;grid-template-columns:2fr 1.3fr 1.7fr;gap:12px;margin-bottom:16px}@media(max-width:1100px){.kpi-groups{grid-template-columns:1fr 1fr}}@media(max-width:700px){.kpi-groups{grid-template-columns:1fr}}
.kpi-group{margin-bottom:0;padding:12px 16px}.kpi-group h2{margin-bottom:8px}
.kpis{display:flex;flex-wrap:wrap;gap:6px 18px}.kpi .v{font-size:20px;font-weight:600;line-height:1.15}.kpi .v small{font-size:12px;color:var(--muted);font-weight:400}.kpi .l{font-size:11px;color:var(--muted);margin-top:1px;white-space:nowrap}.kpi .l small{font-size:10px}
.kpi.warn .v{color:var(--mid)}.kpi.bad .v{color:var(--bad)}.kpi.good .v{color:var(--good)}.kpi.score.good .v{color:var(--good)}.kpi.score.mid .v{color:var(--mid)}.kpi.score.bad .v{color:var(--bad)}.kpi .v a{color:inherit}
.kpi-bar{display:flex;height:6px;border-radius:3px;overflow:hidden;background:var(--btn-bg);margin-top:8px}.kpi-bar .seg.good{background:var(--good)}.kpi-bar .seg.mid{background:var(--mid)}.kpi-bar .seg.bad{background:var(--bad)}
.playcell{width:1%;white-space:nowrap;padding-right:2px!important}.btn.play{padding:1px 7px;line-height:1.4}
.row-audio{height:30px;max-width:230px;vertical-align:middle}